TECH-SUPPORT
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RMA Policy
PRODUCT RETURN: Defective hardware will be replaced. Defective items may be returned for replacement if received within 15 days of applicant's original receipt of the items. All returns must be made with an authorized RMA number which can be obtained by calling our Dallas office. No items returned will be accepted without Dallas office authorization. Non-defective items (determined after extensive testing by TekSphere International Inc. may have a 15% restocking charge which the applicant hereby agrees to pay.
TekSphere Technical Support Form
Tech Support Form Please fill in this form and send to tech support. They will respond to you as quickly as possible. Please note: This form is ONLY for resellers who have made a purchase from TekSphere International Inc., and you MUST fill in your invoice number. Any support requests sent to us that are missing this information will be IGNORED.
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